ModernUO/Projects/UOContent/Engines/Help/PageDiscord.cs

using System;
using System.Net.Http;
using System.Threading.Tasks;
using Server.Logging;
using System.Collections.Generic;
using System.Net.Http.Json;

namespace Server.Engines.Help;

public static class PageDiscord
{
    private static HttpClient _httpClient;
    private static readonly ILogger _logger = LogFactory.GetLogger(typeof(PageDiscord));
    private static string _webhookUrl;

    public static void Configure()
    {
        _webhookUrl = ServerConfiguration.GetOrUpdateSetting("pages.discordWebhookUrl", null);

        if (IsEnabled)
        {
            _logger.Information("Relaying pages to discord enabled.");
        }
    }

    public static bool IsEnabled => !string.IsNullOrEmpty(_webhookUrl);

    public static async ValueTask SendPageNotificationAsync(PageEntry entry)
    {
        if (!IsEnabled)
        {
            return;
        }

        var pageTypeName = PageQueue.GetPageTypeName(entry.Type);
        var locationInfo = $"{entry.PageLocation} ({entry.PageMap?.Name ?? "Unknown"})";
        var fieldsList = new List<object>
        {
            new { name = "Player", value = entry.Sender?.Name ?? "Unknown", inline = true },
            new { name = "Account", value = entry.Sender?.Account?.Username ?? "Unknown", inline = true },
            new { name = "Page Type", value = pageTypeName, inline = true },
            new { name = "Location", value = locationInfo, inline = true },
            new { name = "Time Sent", value = FormatDiscordTimestamp(entry.Sent), inline = true },
            new { name = "Queue Position", value = $"#{PageQueue.List.Count}", inline = true },
            new { name = "Message", value = TruncateMessage(entry.Message), inline = false }
        };

        if (entry.SpeechLog != null && entry.SpeechLog.Count > 0)
        {
            fieldsList.Add(new
            {
                name = "Speech Log Available",
                value = $"Contains {entry.SpeechLog.Count} speech entries",
                inline = false
            });
        }

        var embed = new
        {
            title = $"New {pageTypeName} Page",
            color = GetPageTypeColor(entry.Type),
            fields = fieldsList.ToArray(),
            footer = new { text = "UO Page System" },
            timestamp = entry.Sent.ToString("o")
        };

        var payload = new
        {
            username = "UO Pages",
            embeds = new[] { embed }
        };

        try
        {
            _httpClient ??= new HttpClient();
            await _httpClient.PostAsJsonAsync(_webhookUrl, payload);

            _logger.Debug("Discord page notification sent for {Player} - {PageType}", entry.Sender?.Name, pageTypeName);
        }
        catch (Exception ex)
        {
            _logger.Error(ex, "Discord page webhook failed for {Player} - {PageType}",
                entry.Sender?.Name, entry.Type);
        }
    }

    public static async ValueTask SendPageHandlerUpdateAsync(PageEntry entry, Mobile oldHandler, Mobile newHandler)
    {
        if (!IsEnabled || oldHandler != null && newHandler == null && PageQueue.IndexOf(entry) == -1)
        {
            return;
        }

        var pageTypeName = PageQueue.GetPageTypeName(entry.Type);
        string actionText;
        int color;

        if (oldHandler == null && newHandler != null)
        {
            actionText = $"🛠️ **{newHandler.Name}** is now handling the page";
            color = 0x00FF00; // green
        }
        else if (oldHandler != null && newHandler == null)
        {
            actionText = $"❌ **{oldHandler.Name}** stopped handling the page";
            color = 0xFF0000; // red
        }
        else
        {
            return;
        }

        var embed = new
        {
            title = $"{pageTypeName} Page Update",
            description = actionText,
            color,
            fields = new[]
            {
                new { name = "Player", value = entry.Sender?.Name ?? "Unknown", inline = true },
                new { name = "Page Type", value = pageTypeName, inline = true },
                new { name = "Queue Position", value = $"#{PageQueue.IndexOf(entry) + 1}", inline = true }
            },
            footer = new { text = "UO Page System" },
            timestamp = Core.Now.ToString("o")
        };

        var payload = new
        {
            username = "UO Pages",
            embeds = new[] { embed }
        };

        try
        {
            _httpClient ??= new HttpClient();
            await _httpClient.PostAsJsonAsync(_webhookUrl, payload);

            _logger.Debug("Discord page handler update sent for {Player} - {PageType}", entry.Sender?.Name, pageTypeName);
        }
        catch (Exception ex)
        {
            _logger.Error(ex, "Discord page handler update webhook failed for {Player} - {PageType}",
                entry.Sender?.Name, entry.Type);
        }
    }

    public static async ValueTask SendPageCompletedAsync(PageEntry entry)
    {
        if (!IsEnabled)
        {
            return;
        }

        var pageTypeName = PageQueue.GetPageTypeName(entry.Type);
        var handlerName = entry.Handler?.Name ?? "Staff";
        var elapsed = Core.Now - entry.Sent;
        var elapsedText = elapsed.TotalMinutes < 1
            ? "< 1 minute"
            : $"{elapsed.TotalMinutes:F0} minutes";

        var embed = new
        {
            title = $"✅ {pageTypeName} Page Completed",
            color = 0x00AA00, // dark green
            fields = new[]
            {
                new { name = "Player", value = entry.Sender?.Name ?? "Unknown", inline = true },
                new { name = "Handled By", value = handlerName, inline = true },
                new { name = "Response Time", value = elapsedText, inline = true }
            },
            footer = new { text = "UO Page System" },
            timestamp = Core.Now.ToString("yyyy-MM-ddTHH:mm:ssZ")
        };

        var payload = new
        {
            username = "UO Pages",
            embeds = new[] { embed }
        };

        try
        {
            _httpClient ??= new HttpClient();
            await _httpClient.PostAsJsonAsync(_webhookUrl, payload);

            _logger.Debug("Discord page completed notification sent for {Player} - {PageType}",
                entry.Sender?.Name, pageTypeName);
        }
        catch (Exception ex)
        {
            _logger.Error(ex, "Discord page completed webhook failed for {Player} - {PageType}",
                entry.Sender?.Name, entry.Type);
        }
    }

    private static int GetPageTypeColor(PageType type) => type switch
    {
        PageType.Bug                => 0xFF0000, // red
        PageType.Stuck              => 0xFFFF00, // yellow
        PageType.Account            => 0x0000FF, // blue
        PageType.Question           => 0x00FFFF, // cyan
        PageType.Suggestion         => 0x00FF00, // green
        PageType.VerbalHarassment   => 0xFF00FF, // magenta
        PageType.PhysicalHarassment => 0x800080, // purple
        _                           => 0x888888  // gray for other
    };

    private static string FormatDiscordTimestamp(DateTime utcTime, char style = 'f') =>
        $"<t:{new DateTimeOffset(utcTime, TimeSpan.Zero).ToUnixTimeSeconds()}:{style}>";

    private static string TruncateMessage(string message)
    {
        if (string.IsNullOrEmpty(message))
        {
            return "*(no message)*";
        }

        const int maxLength = 1000; // apparently the discord field limit is 1024
        return message.Length <= maxLength ? message : $"{message[..(maxLength - 3)]}...";
    }
}